Privacy Policy
1. Introduction
This Privacy Policy explains how personal information may be collected, used, shared, retained, and protected when you interact with Pevsino at https://pevsino.com, browse products, place orders, or contact us. The business identified for this store is Shaanxi Huixiang Runhe Trading Co., Ltd. You can direct privacy inquiries to service@pevsino.com.
2. Information We Collect
Depending on the services used, personal information may include your name, email address, phone number, billing and delivery addresses, order details, purchase history, and customer service messages. If an account feature is available, account and authentication information may also be processed.
Technical information may include an IP address, browser and device information, website interactions, and identifiers collected through cookies or similar technologies. Payment-related information may be processed by checkout and payment service providers. We do not require customers to send full payment card credentials to our support email.
3. How Information Is Obtained
Information is collected directly when you fill out checkout fields, send a message, create an account if available, or sign up for marketing. Technical data may be collected automatically during website use. Service providers involved in payments, delivery, fraud prevention, or customer support may share information needed to complete a transaction or respond to a request.
4. Purposes of Processing
Information may be used to provide shopping and checkout services; process orders, payments, shipping, refunds, and returns; respond to customer inquiries; maintain accounts; protect against fraud; support website functionality; comply with legal obligations; and improve customer experience. Marketing communications may be sent where permitted by law and by your preferences.
5. Legal Bases Where Applicable
Where a legal basis is required, processing may rely on performance of a contract, compliance with legal obligations, legitimate interests such as security and fraud prevention, or consent for activities that require it. The applicable basis depends on the specific purpose and your jurisdiction. Where consent is used, you may withdraw it without affecting processing already carried out lawfully.
6. Shopify and Service Providers
The store uses Shopify ecommerce infrastructure for website and shopping functions. Personal information may be shared with service providers needed for hosting, checkout, payment processing, delivery, communications, security, or technical support. Relevant providers process information according to their roles, agreements, and applicable law.
We may also disclose information when legally required or reasonably necessary to protect rights, investigate fraud, or respond to lawful requests. Additional analytics or advertising providers are described where their services and related data processing apply.
7. Cookies and Similar Technologies
Cookies and similar technologies may support essential functions such as session management, cart contents, security, and checkout. Additional preference, measurement, or advertising cookies may operate where configured. Where law requires consent for nonessential technologies, we will request it through appropriate privacy controls.
You can manage certain cookies in your browser settings. Disabling essential cookies may affect website operation. For inquiries about cookie-related processing or applicable choices, contact service@pevsino.com.
8. Marketing and Advertising Choices
The website provides an option to subscribe to emails about products and offers. If you subscribe, promotional communications may be sent where permitted by law. You may unsubscribe using a link in a marketing email or by contacting us. Transactional messages concerning orders and customer service may still be necessary.
Where targeted advertising, measurement, or data sharing is used and a law provides opt-out rights, you may exercise those rights through an available privacy control or by contacting us. We honor applicable statutory rights even where a particular browser or regional control is unavailable.
9. International Processing
Online shopping and supporting technologies may involve processing or storage in countries other than your own. When applicable laws require protections for international transfers, appropriate legal and technical safeguards will be used. Rights and protections can vary by jurisdiction.
10. Retention
Information is retained only for as long as reasonably necessary for relevant purposes, such as completing orders, providing support, maintaining business records, preventing fraud, resolving disputes, and meeting tax or other legal duties. Retention periods depend on the category of information and applicable requirements. We delete or anonymize data when appropriate, unless lawful retention remains necessary.
11. Security
We use reasonable organizational, administrative, and technical precautions to safeguard information. No website, network transmission, or storage method can be guaranteed completely secure. Please protect account credentials and report suspected unauthorized access promptly.
12. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or receive a copy of personal information; restrict or object to certain processing; withdraw consent; opt out of eligible advertising or data-sharing practices; and complain to a competent privacy authority. Legal exceptions may apply.
To exercise a right, email service@pevsino.com. We may reasonably verify your identity to protect your information and will respond within applicable legal deadlines. You will not be denied rights that the law requires us to provide.
13. Children's Privacy
Pevsino is not directed to children who are unable to consent to relevant data processing under applicable law. We do not knowingly seek children's information in violation of legal requirements. If you believe a child has supplied information improperly, please contact us so we can assess the request.
14. Third-Party Links
Links to external websites may lead to services with independent privacy practices. Please review the relevant third party's policy before providing information to that service.
15. Policy Updates
We may update this Privacy Policy to reflect changes in operations, technology, or legal obligations. Revised terms will appear on the website, and material changes will be communicated or subject to consent when required by law.
16. Privacy Contact and Business Information
Operating Company: Shaanxi Huixiang Runhe Trading Co., Ltd.
Company Address: Room K1524, Unit 2, Building 6, Phase 2, Airport Economic Industrial Park, Airport New City, Xixian New Area, Shaanxi Province
Website: https://pevsino.com
Support Email: service@pevsino.com
Contact Phone: +86 13882316594
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)